i-Kno Knowledge Solutions specialises in the knowledge management domain. A team of highly trained professionals provide solutions for the capturing of tacit knowledge to the advanced reproduction of data for business intelligence. Some of the areas covered in KM include Culture, Enterprise Content Management, Enterprise Portals as well as advanced solutions in the Business Intelligence arena. With over 30 successful open source deployments in both government and private sector, i-Kno delivers on the promise of open source.

Knowledge and information have become the medium in which business problems occur. Effective management of knowledge and information represents the primary opportunity for achieving substantial savings, significant improvements in human performance, and competitive advantage. i-Kno has perfected the application of open source solutions to the business problems of today. i-Kno invest in lateral thinking, a drive for excellence and a passion for solving challenging business problems to ensure we innovate not imitate.

It's not just a business problem for the top 500 companies, small companies need formal approaches to knowledge management even more, because they don't have the market leverage, inertia, and resources that these big companies do. Small companies need to be much more flexible, more responsive, and more "right" (make better decisions) - because even small mistakes can be fatal to them.

Methodology

i-Kno is home to the Culture^TM methodology. Implementing knowledge solutions in a modern world where everybody is bombarded by constant change is a challenge in itself. To ease the implementation of knowledge solutions, i-Kno has developed a methodology called Culture^TM. We believe that the key to the success of the solution lies within the culture of the people. If managed properly with the least amount of change and by accepting current work methods and tools, new solutions can be implemented successfully.

Services

We specialise in delivering effective solutions in different areas of knowledge management. By doing a careful analysis of the needs of the business i-Kno would recommend, if needed, some of the following offerings:

• Deployment of Intranet's & Portals
• Websites using a Content Management System
  
• Datawarehouse & BI Development
• Deployment of an ECM
• System integration

At i-Kno we do not necessarily believe that the implementation of a system would benefit our clients, rather a long term relationship with our clients is key to their, and our, success.

Technology & Solutions

As open source software has matured considerably in the last few years, we at i-Kno believe that clients should benefit from these developments. Although we utilise open source software, we believe that harmony can exist between open source and proprietary software.

Rather than redeveloping the wheel, we believe that by implementing and/or altering open source software to the clients needs, clients will reap the benefit of open source software.

i-Kno believes in re-use rather than re-develop, and because of this we have carefully selected a range of open source solutions that could be enhanced and adopted to fulfill the needs of our clients.  We have trained ourselves extensively in these solutions and we can deliver the correct solutions to our clients.

Some of the technologies in use are the likes of Alfresco, Plone and Pentaho to name but a few.